Patient Portal
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Patient Portal FAQ
Can the patient portal interface with my personal practice website? No. The Pat...
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eSignature FAQ
What is Valant eSignature? The Valant eSignature feature is an embedded solution ...
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eSignature Templates
Documents that will be signed by patients must first be uploaded or created in Va...
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eSignature Packets
Packets containing one or more templates that are configured for eSignature are s...
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Sending eSignature Requests to Patients
After packets have been created, packets can be sent to patients. This article w...
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Monitoring Unsigned eSignature Requests
This article applies to Valant IO "Unsigned/Overdue eSignature Requests" is an Ac...
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Patient eSignature View
Email Verification To be eligible for eSignature the patient must have a configur...
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How to Initiate Telehealth
When Telehealth is enabled, providers can initiate Telehealth directly from the C...
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Telehealth Patient Perspective
The Telehealth feature allows patients to access sessions from their Patient Port...
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Telehealth FAQ
What is Valant Telehealth? Valant Telehealth is a new HIPAA compliant video confe...
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Telehealth Troubleshooting
Multiple factors have an impact on your Telehealth video call quality. If you hav...
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TCPA Guidelines for Patient Communications
– Reminders & Broadcast Messaging
Valant’s Patient Communication features offer your practice an efficient means to...
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Patient Communications – Reminders
The Patient Reminders feature allows users to send automated messages to patients...
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Patient Communications Overview
Patient Communications features are patient reminders and broadcast messaging tha...
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Patient Communications FAQ
Why is Valant charging for this feature? Valant includes the first appointment r...
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Patient Communications Values From System
Customize “Email subject”, “Email content”, “Robocall content”, “SMS content” by ...
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Coming Soon - Patient Portal to become MYIO
Valant is preparing to launch a brand new version of our patient portal called MY...
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Patient Communications – Broadcast Message Templates
The Template feature allows practices to save the details of a broadcast message ...
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MYIO Resources for Patients
The resources linked in this article will help inform your patients of the switch...
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MYIO Appointments
Patients have the ability to request appointments through MYIO. Once submitted, t...
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Prepare for MYIO Patient Portal FAQs
Here are answers to the most frequently asked questions from our Prepare for MYIO...
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MYIO Billing
Practices which have the Billing Module and Patient Portal enabled can use the MY...
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Get Started and Manage Accounts with MYIO
Setting up and managing patients’ MYIO accounts is described in the sections of t...
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MYIO Forms and Documents
Practices can upload documents for patients to access through their MYIO accounts...
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Patient Communications – Broadcast Messages
The Broadcast Messaging feature allows users to send ad hoc messages to patients ...